Access Line Volunteer Application

Thanks for your interest in volunteering with the Access Line!

New volunteers are onboarded as needed, but we accept applications anytime. We are currently seeking applicants for a summer 2025 onboarding with training sessions mid to late July.

We are currently recruiting volunteers who have some existing knowledge or experience in sexual and reproductive health, including through past volunteer roles. Bilingualism (English and French) is also an asset.

About the Volunteer Role

Our volunteers provide support by answering phone calls and text messages from the public during the following times:

Weekday evenings from 5:00 to 9:00 PM Eastern Time
Weekends from 9:00 AM to 9:00 PM Eastern Time

We ask volunteers to:

Commit to the role for one year
Be available for up to 14 hours per month, which includes:
- Three shifts, each lasting four hours
- Occasional team meetings
- Occasional one-on-one check-ins

One volunteer is scheduled per shift and volunteers share their availability each month.

What to Expect from the Application Process

Our process includes:

Completing this application form
A short interview
A reference check
A vulnerable sector record check

Next Steps

Please answer all questions below and submit this form as the first step of your application.

If you have any questions or need support to apply, feel free to contact our Health Promotion Coordinator Mel at melissa@actioncanadashr.org.

About you

Full name

Nickname or preferred name

Let us know if you go by something other than your first name.

Pronouns

e.g. he/him, she/her, they/them, etc. If you don't use pronouns, let us know how you would like to be referred to.

City/town of residence

Province/territory of residence

Email address

Confirm email

Phone number

Is it okay to leave you a voicemail?

Yes

Is it okay to text you?

Yes

Are you 18 years old or older?

Yes

What languages do you speak?

Please provide a list of all the languages you speak.

Your interest & experience

There's no expected length for these responses and it's okay if you don't have a lot to say for some.

Tell us a little bit about yourself and why you’re interested in this opportunity

Recognizing that the personal is always political, can you tell us a bit about how your life experiences impact the ways that you see and navigate the world?

Sexual and Reproductive Health (SRH) includes pregnancy options and outcomes (abortion, adoption, parenting, pregnancy loss), contraception, Sexually Transmitted Infections (STIs), gender, sexuality, sexual pleasure, and more. With this in mind, please share about any volunteer, paid work, or activist experiences you have related to SRH.

Access Line volunteers provide SRH information, referrals and emotional support to people who may be in a state of crisis. Please tell us about any volunteer, paid work, or activist experiences you may have providing support to those in crisis.

Are there any other skills and experiences not already mentioned that you would bring to the team?

Supporting you

We want to create a a positive and rewarding experience for our volunteers. The following questions are to help us understand what you're looking for in a volunteer experience.

Do you have any accessibility needs that you would like to share with us at this time that would support you in this application process or as a volunteer?

What are you hoping to gain and/or learn from volunteering with us?

Do you have any concerns about volunteering with us or doing this type of volunteer work?

What are your expectations of the Action Canada Staff who will be training and supporting you in your role?

Commitment

Volunteering with the Access Line requires availability for 14 hours (3 shifts + a meeting) per month for 1 year. Are you able to commit to this if selected?

Yes

I'm not sure

Is there anything that you think could prevent you from fulfilling this commitment?

Your availability

Volunteers are asked to indicate their availability for specific shifts each month to create our schedule so it's okay if these change.

Availability

Questions	Yes	No	Sometimes
Mondays 5-9PM EST	Yes	No	Sometimes
Tuesdays 5-9PM EST	Yes	No	Sometimes
Wednesdays 5-9PM EST	Yes	No	Sometimes
Thursdays 5-9PM EST	Yes	No	Sometimes
Fridays 5-9PM EST	Yes	No	Sometimes
Saturdays 9AM-1PM EST	Yes	No	Sometimes
Saturdays 1-5PM EST	Yes	No	Sometimes
Saturdays 5-9PM EST	Yes	No	Sometimes
Sundays 9AM-1PM EST	Yes	No	Sometimes
Sundays 1-5PM EST	Yes	No	Sometimes
Sundays 5-9PM EST	Yes	No	Sometimes

Is there anything you would like us to know regarding your availability?

Yes

Please elaborate

Thank you!

Selected applicants will receive an email invitation to schedule an interview.